FAQ

Choose the products you wish to purchase and size if needed, add the items to your bag and continue to checkout by pressing the little shopping bag icon on the right top corner.

Either choose to continue as guest, creating an account or log in to an already existing account.

Fill out your shipping information. Make sure to enter all the information correctly. It is not possible for us to change it after an order has been placed.

Choose preferred shipping & payment method. All payment methods that you can choose from in your region are available at the checkout page.

Place your order and await your order.

You can cancel your order through email [email protected] or telephone 0030 2810 318495 (Monday through Friday 8:00-16:00) ONLY if the order hasn’t been shipped. If you don’t want to receive your order once shipped, we will refund the price of the product but unfortunately, we cannot refund the shipping costs.

You can change something in your order through email [email protected] or telephone 0030 2810 318495 (Monday through Friday 8:00-16:00) ONLY if the order hasn’t been shipped.

If you have not received your order confirmation please check the spam folder to start with. If it has not been filtered there contact customer service at [email protected] to make sure that nothing is wrong with the order. Provide as much information as possible in your email such as order ID (if possible), your first and last name, full address and items ordered

Firstly, we want to say we are sorry that you received a faulty or incorrect product. We will do our best to make it up to you. Please contact us at [email protected] for assistance in the matter.

If your order is making longer to arrive than the delivery time we have provided you can contact us at [email protected] to assist you in the matter.